We're building the future of customer conversations
Pengo was founded with a simple belief: live chat software should be fast, beautiful, and delightful to use. No bloat, no complexity, just better conversations.
Born from frustration with slow, bloated tools
Before Pengo, we ran a SaaS company and tried every live chat tool out there. They all had the same problems: slow load times, confusing interfaces, and pricing that punished growth.
Intercom was bloated. Drift was complex. LiveChat felt dated. We needed something that was fast, beautiful, and just worked.
So we built it. Pengo loads in under 100ms. The interface is clean and intuitive. And you get enterprise features without enterprise pricing.
"We built the chat tool we wished existed. Turns out, 50,000 other businesses wanted it too."
Founded
Pengo was born from frustration with slow, bloated chat tools.
10K Customers
Reached our first major milestone of 10,000 paying customers.
AI Launch
Introduced AI-powered chatbot to handle routine inquiries.
50K Customers
Growing strong with businesses of all sizes worldwide.
What we believe in
These principles guide every decision we make, from product features to hiring.
Speed First
Every millisecond counts. We obsess over performance because your customers deserve instant responses, not loading spinners.
Human-Centered
Technology should enhance human connection, not replace it. We build tools that help you have better conversations, not robotic ones.
Privacy by Design
Your data is yours. We never sell customer information and build privacy into every feature from the ground up.
A small team with a big mission
We're a distributed team of 26 people across 12 countries, united by a passion for building great software.
Engineering
Building the fastest, most reliable live chat infrastructure.
Product
Crafting beautiful experiences that teams love to use.
Customer Success
Helping businesses get the most out of Pengo.
We're hiring!
Join us in building the future of customer conversations. Remote-first, competitive pay, and a great team.
View Open Positions
Ready to have better
customer conversations?
Join 50,000+ businesses using Pengo to engage visitors and close more deals.