Legal
Policies and agreements
The terms that apply when you use Pengo, and how we look after your data and your visitors’ data. Written to be read, not skimmed past.
- Terms of Service The agreement between Pengo and the businesses that use it.
- Privacy Policy What we collect, why, who we share it with and the rights you have.
- Data Processing Addendum How we process your visitors’ personal data on your behalf, including subprocessors.
- Acceptable Use Policy What you may and may not do with Pengo, its widget and its AI.
- Cookie Policy The cookies and browser storage our site, app and widget use.
- Refund Policy Our 30-day money-back guarantee and how refunds work.
Legal questions
legal@pengo.chatSecurity and subprocessors
Security & Trust CenterReport a vulnerability
security@pengo.chat