pengo .chat

Platform

  • Shared inbox Routing, SLAs, macros and collision-free teamwork
  • Pengo Intelligence AI agent and copilot trained on your content
  • Pengo Actions Orders, billing and bookings, handled in the chat
  • Chat widget Under 5KB, branded, accessible, 8 languages
  • Channels Web, email, WhatsApp, Messenger, Instagram, SMS
  • Multiple websites Every site you run, one inbox and dashboard
  • Live visitors See who is on your site and start the chat
  • Help center Self-serve answers your AI also learns from
  • Analytics Response times, CSAT, AI impact and revenue
  • Mobile apps Reply from iOS and Android with push
Explore all features

Build

  • Developers REST API, webhooks, CLI and MCP server
  • Integrations Slack, HubSpot, Shopify, calendars and more
  • Your own AI key Run on your OpenAI, Claude or Gemini key, on Enterprise
  • Performance Widget weight, speed and how we measure it
New · v1.0.0 Pengo Intelligence: an AI agent that answers from your site, docs and help center, cites its sources and hands off to your team with a summary See the changelog

By business

  • ecommerce
  • SaaS
  • agencies
  • support teams

By team

  • Enterprise SSO, audit logs, SLAs and security review
  • Agency partners Run chat for every client from one account
  • White label Resell Pengo under your own brand

Compare

  • Pengo vs Intercom
  • Pengo vs Zendesk
  • Pengo vs Drift
  • Pengo vs LiveChat
  • Pengo vs Crisp
  • Pengo vs Tidio
  • Pengo vs Smartsupp
  • Pengo vs HelpCrunch
  • Pengo vs Olark

Migration guides

  • Switch from Intercom
  • Switch from Zendesk
  • Switch from Drift
  • Switch from LiveChat
  • Switch from Crisp
  • Switch from Tidio
  • Switch from Smartsupp
  • Switch from HelpCrunch
  • Switch from Olark
  • Blog Guides on support, AI and growth
  • Changelog Every new feature, as it ships
  • Security & trust Controls, data handling, compliance
  • Help Center Guides to install, configure and integrate
Pricing
Contact sales Log in Start free
Product
  • Shared inbox
  • Pengo Intelligence
  • Pengo Actions
  • Chat widget
  • Channels
  • Multiple websites
  • Live visitors
  • Help center
  • Analytics
  • Mobile apps
  • Developers
  • Integrations
  • Your own AI key
  • Performance
  • All features
Solutions
  • ecommerce
  • SaaS
  • agencies
  • support teams
  • Enterprise
  • Agency partners
  • White label
Compare
  • Pengo vs Intercom
  • Pengo vs Zendesk
  • Pengo vs Drift
  • Pengo vs LiveChat
  • Pengo vs Crisp
  • Pengo vs Tidio
  • Pengo vs Smartsupp
  • Pengo vs HelpCrunch
  • Pengo vs Olark
  • Switch from Intercom
  • Switch from Zendesk
  • Switch from Drift
  • Switch from LiveChat
  • Switch from Crisp
  • Switch from Tidio
  • Switch from Smartsupp
  • Switch from HelpCrunch
  • Switch from Olark
Resources
  • Blog
  • Changelog
  • Security & trust
  • Help Center
Pricing
Log in Start free

Legal

Policies and agreements

The terms that apply when you use Pengo, and how we look after your data and your visitors’ data. Written to be read, not skimmed past.

  • Terms of Service The agreement between Pengo and the businesses that use it.
  • Privacy Policy What we collect, why, who we share it with and the rights you have.
  • Data Processing Addendum How we process your visitors’ personal data on your behalf, including subprocessors.
  • Acceptable Use Policy What you may and may not do with Pengo, its widget and its AI.
  • Cookie Policy The cookies and browser storage our site, app and widget use.
  • Refund Policy Our 30-day money-back guarantee and how refunds work.

Legal questions

legal@pengo.chat

Security and subprocessors

Security & Trust Center

Report a vulnerability

security@pengo.chat
pengo .chat

AI-first live chat and a shared inbox for teams that answer every customer, around the clock.

Start free Talk to sales
System status

Product

  • Shared inbox
  • Pengo Intelligence
  • Pengo Actions
  • Chat widget
  • Channels
  • Multiple websites
  • Live visitors
  • Help center
  • Analytics
  • Mobile apps
  • All features
  • Pricing

Build

  • Developers
  • Integrations
  • Your own AI key
  • Performance
  • API reference
  • Install guides

Solutions

  • For ecommerce
  • For SaaS
  • For agencies
  • For support teams
  • Enterprise
  • Agency partners
  • White label

Compare

  • vs Intercom
  • vs Zendesk
  • vs Drift
  • vs LiveChat
  • vs Crisp
  • vs Tidio
  • vs Smartsupp
  • vs HelpCrunch
  • vs Olark

Switch

  • From Intercom
  • From Zendesk
  • From Drift
  • From LiveChat
  • From Crisp
  • From Tidio
  • From Smartsupp
  • From HelpCrunch
  • From Olark

Company

  • Blog
  • Changelog
  • Security & trust
  • Help Center
  • About
  • Contact
  • Status
  • GDPR ready Export & erasure
  • AES-256-GCM Secrets at rest
  • SSO / SAML + 2FA
  • Audit logs Every admin action
  • Row-level security Tenant isolation
  • TLS 1.2+ Encrypted in transit

© 2026 Pengo. All rights reserved.

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