For SaaS

Support that grows with your team, not your bill

Per-person pricing with discounted extra people and AI at about 2 cents a conversation, or on your own key. AI handles routine billing and onboarding questions. Developers get REST API, CLI, and MCP server.

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01 How it works

Pengo for saas

Discounted extra people

Add support, success, and engineering. The first person is the plan price and every extra person costs less.

AI agent included

Team includes about 500 AI conversations a month and Business about 1,500. Top up, or connect your own OpenAI, Claude or Gemini key for unlimited AI. Human chats are free.

Developer surface

REST API, CLI, MCP server, and signed webhooks.

02 Plans

Recommended plan

Team for the AI agent and copilot. Business for API access, workflows, omnichannel and branding removal.

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03 Product

See it in action

Team inbox

Assignment, routing, AI handoff, and omnichannel in one place.

04 Questions

Answers

Pengo has a free plan, discounted extra people and AI you can run on your own key instead of per-resolution fees. Widget loads under 5KB gzipped on intent.

How is this different from Intercom for SaaS?

Pengo has a free plan, discounted extra people and AI you can run on your own key instead of per-resolution fees. Widget loads under 5KB gzipped on intent.

Can we embed chat in our app?

Yes. Standard embed snippet plus REST API for programmatic conversation management on Business.

Support that grows with your team, not your bill

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Free plan forever · 14-day Team trial, no card · Cancel anytime

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