For SaaS
Support that scales without seat math
Flat pricing with pooled AI credits. AI handles routine billing and onboarding questions. Developers get REST API, CLI, and MCP server.
01 How it works
Pengo for saas
01
Flat team pricing
Add support, success, and engineering within your plan seat limit. No per-seat multiplier.
02
Weighted AI credits
Standard replies cost 1 credit. Booking and follow-ups cost 10. Human chats are free.
03
Developer surface
REST API, CLI, MCP server, and signed webhooks.
02 Plans
Recommended plan
Growth for API access and branding removal. Scale for workflows and omnichannel.
03 Product
See it in action
Team inbox
Assignment, routing, AI handoff, and omnichannel in one place.
04 Questions
Answers
How is this different from Intercom for SaaS?
Flat monthly tiers with pooled AI credits. No per-seat pricing. Widget loads under 5KB gzipped on intent.
Can we embed chat in our app?
Yes. Standard embed snippet plus REST API for programmatic conversation management on Growth and above.
Support that scales without seat math
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