Booking + Pengo: Meetings booked, moved and cancelled from the conversation
Pengo offers open slots from your Cal.com, Calendly or Google Calendar, books the meeting in the chat, and moves or cancels it when the attendee asks. Included on Team, Business, Plus and Enterprise.
Team+ · Works with Pengo Actions
Pengo qualified the visitor, offered open times and booked the meeting into the calendar.
What Pengo can do in Booking
4 actions, each with its own setting. Pengo does what you allow and nothing else.
- Auto
Offers open times from your calendar and books the meeting in the chat.
- A qualified lead wants a demo
- A customer asks for an onboarding call
- A prospect wants to talk to sales this week
Changes something in PengoStarts on AutoNo credits
Modes: Off · Ask first · Auto
- Ask first
Cancels a meeting booked through Pengo in your calendar, which lets the attendee know.
- A prospect can't make their demo after all
- A customer booked twice by mistake
- An attendee asks to call off their onboarding call
Makes a changeStarts on Ask firstTeammates can run it5 credits per run
Modes: Off · Team only · Ask first · Auto
- Ask first
Moves a meeting booked through Pengo to another open time, and the calendar updates the invite.
- A prospect asks to push their demo to Thursday
- A customer is running late and wants a later slot
- An attendee's time zone was wrong and the call needs moving
Makes a changeStarts on Ask firstTeammates can run it5 credits per run
Modes: Off · Team only · Ask first · Auto
-
Gives the attendee their own link to pick a new time for a meeting booked through Pengo.
- A prospect wants to pick another demo slot themselves
- A customer asks how to change their booking
- A Calendly meeting needs a new time
Looks something upStarts on AutoTeammates can run itNo credits
Modes: Off · Auto
Changes wait for your yes
Book a meeting starts on Ask first. Pengo prepares it, tells the customer it’s with the team, and a teammate approves or rejects it right in the conversation. Pengo then lets the customer know.
Prefer Pengo to just do it? Switch any action to Auto. Want it never to happen? Switch it Off. How Pengo Actions work
Connect Booking in three steps
No code. Most teams are done in a few minutes.
- 01
In Pengo, open Settings › Integrations › Booking and connect Cal.com with an API key, or Calendly or Google Calendar.
- 02
Turn on the lead playbook in Settings › Conversations › Lead capture.
- 03
Pengo offers open times to qualified visitors and books the one they pick.
Booking FAQ
What can Pengo do in Booking?
Does Pengo make changes in Booking on its own?
Which plans include Booking?
Can my team run Booking actions themselves?
How many AI credits does a Booking action use?
How do I connect Booking to Pengo?
Pengo Actions work across your stack
- Shopify 9 actions Orders, refunds, returns and tracking, handled in the chat.
- WooCommerce 6 actions WooCommerce orders, refunds and cancellations, handled in the chat.
- BigCommerce 6 actions BigCommerce orders, tracking and refunds, handled in the chat.
- Stripe 12 actions Subscriptions, invoices and failed payments, handled in chat.
- HubSpot 5 actions Know the customer, keep their record current, and open tickets and deals.
- Lead playbook 2 actions Every visitor's contact details and answers, captured.
- Custom connectors 1 action Your own backend, called safely from the chat.
Let Pengo handle Booking busywork
Install in five minutes. Your AI agent is answering before your coffee cools.
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