Browse all guides
Getting started
Set up your workspace, add the widget and answer your first chat.
- 01 How Pengo works A quick tour of Pengo. The chat widget on your site, the shared Inbox, Pengo Intelligence, and the main areas of the dashboard. 2 min read
- 02 Create your workspace Sign up for Pengo and go through setup. Add your business, your website, a widget that matches your brand, Pengo Intelligence, and the install code. 3 min read
- 03 Add Pengo to your website Copy your Pengo snippet, paste it before the closing body tag on your site, and check that the chat widget is live. Works on any website. 2 min read
- 04 Invite your team Invite teammates to your Pengo workspace, choose their role and which websites they can see, and learn how many seats each plan includes. 3 min read
- 05 Your first conversation Send yourself a test message, find it in the Inbox, then reply, assign and resolve it. Plus how Pengo Intelligence answers first and hands off. 3 min read